After you have added the items to your shopping cart, click on the shopping cart and select
'checkout'.

Enter your personal details in the overview (if you are logged in, this is already done).
Check all details carefully, especially your street and house number!

Double-check your order under 'your order'. Have you selected the
correct color and size?

Choose your payment method.

Finally, check the box to accept the
terms and conditions and click the 'place order' button to finalize
your order.

Have you received a discount code from us? You can enter it during checkout. Type the discount code into the designated input field and click on 'apply discount code'. Some discount codes only work under certain conditions.

No, you do not need an account to place an order in our webshop. However, with an account, you can view previously placed orders and the status of your current order. Creating an account is easy and can be done during checkout.

We often process our orders on the same day. If your order has not yet been shipped, we can still cancel it for you. Once your order has been shipped, this is unfortunately no longer possible.

Please send an email to klantenservice@nukus.nl to request a cancellation. Always include your order number.

We often process our orders on the same day. If your order has not yet been shipped, we can still change the delivery address. Once your order has been shipped, this is unfortunately no longer possible.

Please send an email to klantenservice@nukus.nl to request a change of delivery address. Always include your order number.

We offer multiple payment options at checkout:

• iDeal
• Bancontact
• Sofort Banking
• PayPal
• Credit Card
• Klarna

We take your online security very seriously. Personal and payment information is safe and no data is sent without encryption. Protecting your information is our highest priority. All orders are sent over a secure internet connection using SSL (Secure Sockets Layer) encryption and other measures

Orders placed before 4:00 PM (Mon-Fri) are shipped the same day (exceptions notwithstanding). In most cases, your order will arrive the next day, including on Saturdays. Orders placed over the weekend will be shipped on Monday.

We offer free shipping on orders over € 75,-. For orders under € 75,-, we charge € 4,95 for shipping.

Once your order has been shipped, you will receive a tracking number via email that allows you to follow your package right to your front door. Please feel free to contact our customer service if you have any further questions or comments regarding the shipment of your order.

We have shipped your order with love. Of course, it can happen that you are not entirely satisfied with your purchase. You may return your order within 14 days of receipt via our portal. You can find it here
We would greatly appreciate it if we receive the items back in the same condition as you received them. This means with all tags attached and neatly packed in the original packaging.

Returns are at your own expense.

If you would like to order a different item or size, we recommend that you place a new order to ensure that it is still in stock.

We cannot accept returns for items that were not purchased via this webshop.

Return address:
NUKUS
Overschieseweg 101
3044 EH Rotterdam

We are sorry to hear that you have received a damaged item! In this case, we ask you to report this via our portal, you can do that here.

Please state that it concerns a damaged item & add photos. We will contact you.

We will process your return within 14 days of receipt. Would you like to know if we have already received your return? Follow your return package using the Track & Trace code you received from the post office.

If we do not receive the return in good condition (see return conditions), we cannot refund the amount, but in most cases, you will receive store credit.